Frequently Asked Questions

Everything you need to know about finding your perfect fit and shopping with NYDJ.

How do I find the right size in NYDJ jeans?

Our jeans are designed with our proprietary Lift Tuck® Technology. We recommend sizing down one size from your usual size to ensure the perfect fit and to let our slimming technology work effectively.

What is Lift Tuck® Technology?

Lift Tuck® Technology is our signature design that features a patented criss-cross panel inside to flatten in the front and a special contouring construction to flatter curves in the back.

What is your return policy?

We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Returns are processed within 7-10 business days of receipt at our warehouse.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.

How should I care for my NYDJ denim?

To maintain the fit and color of your jeans, we recommend machine washing in cold water with like colors and line drying. Avoid using bleach or fabric softeners.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.